Privacy Policy

As Reset Technologies s.r.o., we fully respect the privacy of users of this website, our social media, and especially those interested in our services in the field of event management, organization, and event production, who provide us with their personal data in the course of our activities. Therefore, we guarantee broad protection of your individual rights in connection with the processing of your personal data by us, fully in compliance with generally binding legal regulations.
In this Privacy Policy, you will find a clear and comprehensible summary of how your personal data is processed by us. We greatly appreciate that you share your personal data with us; therefore, we ensure the highest possible level of its security while also maintaining transparency towards you.
If you do not understand any part of this Privacy Policy, please do not hesitate to contact us using the details provided below. We will be happy to explain everything to you.
Reset Technologies s.r.o.
Company ID: 24217883
VAT ID: CZ24217883
Registered office: Bořivojova 2422/15, Vinohrady, 130 00 Prague, Czech Republic
Tel: +420 775 618 306
Email: info@bertolucci.events
Cookies
Additional data collected through our electronic communication services. This includes information such as browser and device data, information about the applications used, data obtained through cookies, pixel tags and other technologies, demographic information, and other data you provide.
Reset Technologies s.r.o. and our third-party service providers may collect this additional data in various ways, for example:
• Through your internet browser or electronic device – Most websites or your device
automatically collect certain information, such as your IP address (i.e., the address of your computer on the internet), screen resolution, operating system type (Windows or Mac) and version, device manufacturer and model, language, browser type and version, time of visit, visited pages, and the name and version of our electronic communication services (such as applications) that you use. We use this data to ensure the proper functionality of our electronic communication services.
• Through the use of applications – If you download and use applications, we and our service providers may collect and store information about such use. For example, details about the date and time of using an application operated on our servers on your device, or information on which data and files were downloaded into the application based on your device number.
• Through the use of cookies – Cookies are pieces of information stored directly on the
computer you are using. Cookies allow us to recognize your computer and collect
information such as browser type, time spent using our electronic communication services, visited pages, and language preferences. We may use this information for security purposes, to facilitate navigation, to improve the display of information, to personalize your use of our electronic communication services, or to collect statistical data about their usage.
Cookies also enable us to present you with advertisements or offers that are most likely to be of interest to you. Furthermore, cookies may be used to track your responses to ouradvertisements, and these or other files may also be used by us to monitor how you use other websites.
The following text describes selected types of cookies that may be used on websites in the Czech
Republic:
• Geo Location Cookie – When a visitor accesses one of our websites for the first time, we read the visitor’s location from their IP address and use this information to determine the country-specific website they intend to visit. This method is not entirely accurate; therefore, when the visitor navigates to a specific country’s website, we use a cookie to store this information, as well as the language in which the visitor chose to view the site. On the visitor’s next visit, we read the cookie and display the same country and language version they used previously. The intended benefit is that visitors do not need to select the country website again during each visit.
• DoubleClick Cookie – For the purpose of displaying banner advertisements, we place a cookie in the form of a tracking pixel on the computers of all website visitors. Based on these cookies, we can recognize if a visitor has already visited our site, and subsequently place and display an appropriate advertising banner within a network of affiliated websites.
One of the advertising providers whose services we use is DoubleClick, a subsidiary of Google Inc. More information about the DoubleClick cookie or instructions on how to opt out of receiving the DoubleClick cookie can be found at: http://www.google.com/privacy/ads/.
• Google Analytics Cookie – Used to distinguish individual users. It is refreshed each time data is sent to Google Analytics.
• Google Ads (AdWords) Cookie – Used for our online advertising programs. AdWords
cookies help determine the number of conversions and track how many users click on our ads, thereby measuring the success of our marketing campaigns.
Cookie Banner and User Consent
When you first visit our website, a so-called cookie banner will appear, where you can choose whether to accept all categories of cookies, reject them, or set your own preferences. Your choice will be respected and saved, and you can change your consent at any time via the link in the footer of the website.
You are not required to give consent for the cookies we use. However, please note that if you do not accept these cookies, the use of our electronic communication services and some online products may not always be smooth and convenient.
• Through pixel tags, web beacons, clear GIFs, and similar technologies – These
technologies may be used in connection with certain pages of our electronic communication services and HTML-formatted email messages, for example, to track the activities of users of our services and email recipients, to measure the success of our marketing campaigns, and to compile statistics on the use and response rate of our services.
• Through physical location – In accordance with applicable laws, we may collect information about the physical location of your electronic device through, for example, satellite, mobile signal transmitters, or WiFi signals. We may use your device’s physical location to provide you with personalized services, including content tailored to your current location. In some cases, you may be entitled to approve or refuse such use and/or sharing of your device’s location. However, if you do not consent to such use and/or sharing, we and/or our marketing partners may not be able to provide you with certain personalized marketing services for which we previously received your consent.• From you – Some information (e.g., your location or preferred communication methods) is collected if you voluntarily provide it to us.
• Through data aggregation – We may also collect and use certain data in aggregated form (for example, we may collect data to calculate the percentage of our users who share a particular telephone area code).
GDPR
Who is the controller of your personal data and whom can you contact?
The controller of personal data is the person who, alone or jointly with others, determines the purposes for which personal data is processed and decides how such processing will be carried out.
The controller of your personal data is Reset Technologies s.r.o., with its registered office at Bořivojova 2422/15, Vinohrady (Prague 3), 130 00 Prague, Company ID: 24217883, VAT ID: CZ24217883, registered in the Commercial Register maintained by the Municipal Court in Prague.
If you have any questions regarding the use of your personal data by us, or if you wish to make a request, you can contact us at the email address info@bertolucci.events or by phone at +420 775 618 306.
Our company does not currently have a designated Data Protection Officer. Please direct all inquiries to the contact details provided above.
What personal data do we collect?
In the course of our activities, we collect and subsequently process only such personal data as is necessary for us to:
• conclude a contract with you for the provision of our services,
• ensure the organization and execution of the event you order from us,
• fulfill our legal obligations (e.g., accounting and tax),
• provide you with customer service and communicate with you,
• cooperate with our suppliers and business partners.
Depending on your relationship with us, the personal data we process about you may include, in particular:
General identification and contact details
• first name and surname,
• company name and Company ID (if you act as an entrepreneur),
• email address and telephone number,
• registered office or residential address.
Billing and financial details• bank account number,
• billing information and payment details.
Cooperation-related data
• information provided as part of your service order (e.g., requirements regarding program, equipment, or location),
• records of our communication (email, phone).
Photographs and audiovisual recordings
• if you are a participant, performer, or guest at an event we organize, photographs and video recordings may be taken for the purpose of documenting and promoting the events. Social media accounts and application-related information
• if you use our website, applications, or social media content (e.g., Facebook, Instagram, TikTok), certain personal data may be made available to us – such as your profile identification, profile picture, or other information you voluntarily share.
• if you choose to link your social media account with our services (e.g., when registering for an event), additional information listed on your profile may also be shared with us.
Where do we obtain personal data from?
We primarily obtain personal data directly from you, especially when:
• you fill in a contact form, order, or register for an event,
• you communicate with us via email, phone, or in person,
• you subscribe to our newsletter,
• you interact with our profiles on social media.
To a limited extent, we may also use publicly available sources (e.g., public registers) or cooperating third parties with whom we have a contractual relationship.
When are you required to provide data to us?
Providing personal data is voluntary. However, if you do not provide us with certain data (e.g., contact details when ordering our services), we may not be able to provide you with the requested service. You may withdraw your consent to data processing at any time.
For what purposes do we process personal data?
We use your personal data only for purposes related to our activities in event production, DJ services, and event organization. In most cases, your consent is not required, because the processing is permitted directly by law (e.g., contract conclusion and performance, fulfillment of legal obligations, legitimate interest).
Purposes of processing that do not require your consent:
• Contract conclusion and performance – for example, when ordering DJ services, technical equipment, or event organization.• Identification and verification of identity – particularly within contractual relationships or invoicing.
• Communication with you – providing information regarding orders, event organization,
technical support, or customer service.
• Improving service quality – e.g., analyzing client feedback, keeping records of cooperation.
• Compliance with legal obligations – especially accounting and tax obligations (invoicing, bookkeeping, archiving).
• Direct marketing – sending information about our services to existing clients (based on legitimate interest).
• Protection of legitimate interests – protecting our property, IT systems, event security (e.g., use of CCTV at large events).
Purposes of processing that require your consent:
• Sending newsletters and commercial communications to persons other than our clients.
• Using photographs or video recordings from events for marketing purposes (social media, website, promotional materials).
• Automated profiling – e.g., for targeted marketing (if applied).
How long do we retain personal data?
We store your personal data only for the period necessary to fulfill the purposes for which it was obtained and in accordance with legal regulations (particularly accounting and tax).
• Contractual and billing data – retained for the period set by law, usually 10 years after the termination of the contractual relationship, in order to meet our legal obligations (accounting and tax records).
• Contact details used for communication and event organization – retained for the duration of the contractual relationship and subsequently for a maximum of 3 years (for handling possible complaints or claims).
• Data for marketing purposes (e.g., newsletter email address) – processed for the duration of your consent, which you can withdraw at any time.
• Photographs and video recordings from events – stored and used only for the period during which your consent to their use is valid.
After the relevant period has expired, personal data will be securely deleted or anonymized.
With whom do we share personal data?
Your personal data is primarily processed within Reset Technologies s.r.o. (Bertolucci.Events) and is made accessible only to our employees who need it to perform their work.
Where necessary to fulfill the purpose of processing (e.g., ensuring technical equipment, organizing an event, or meeting accounting obligations), we may also share personal data with the following entities:• Suppliers and cooperating partners – providers of sound, lighting, and other event technology, artists and performers, photographers and videographers, graphic designers, IT support, etc., if their involvement is necessary for event delivery.
• Accounting and tax advisors, legal representatives – if necessary to meet our legal
obligations.
• IT and hosting service providers – e.g., operators of our booking and communication
systems, cloud storage, or email services.
• Public authorities and regulatory bodies – where required by law (e.g., tax authorities).
We never sell your data to third parties. In some cases, we may transfer your personal data based on your explicit consent – typically, for example, when using photos or videos from events for marketing purposes.
Our service providers
We may share your personal data with carefully selected suppliers and partners who assist us in providing our services. Typically, this includes:
• providers of technical event support (sound, lighting, projection, stage, IT support),
• artists, hosts, and other performers participating in events,
• photographers and videographers if photo or video documentation is made,
• providers of marketing and graphic design services,
• our accountants, lawyers, or tax advisors, if necessary to comply with legal obligations,
• operators of IT systems and hosting, where we manage our databases, website, and email communication.
Public authorities and legal proceedings
In cases where required by law, we are obliged to share personal data with the relevant public authorities (e.g., tax offices, courts, law enforcement).
Other third parties
In exceptional situations (e.g., to protect health and safety at events), we may also disclose your data to emergency services (police, fire department, medical services).
In the event of company reorganization or sale, personal data may also be transferred to the new operator.
Publicly shared information
If you choose to disclose your personal data through our services or on our social media profiles (e.g., in comments, chat, or within a public post), please note that this information becomes publicly available. We therefore recommend exercising maximum caution.
Do we use automated individual decision-making?We do not carry out any automated decision-making that would have legal effects on you or significantly affect you.
In some cases, however, we use automated data processing (e.g., through marketing and analytics tools) in order to:
• analyze traffic and user behavior on our websites,
• adapt our offers and marketing to your preferences,
• improve the quality of our services.
Such processing takes place solely on the basis of our legitimate interest or your consent (e.g., if you consent to cookies).
If you do not wish to be subject to profiling for marketing purposes, you have the right to object or withdraw your consent, and we will stop such processing.
What are your rights regarding personal data protection?
In connection with the processing of your personal data, you have several rights which you may exercise by contacting us using the details provided above. We will handle your request within one month (within three months in justified cases – in such cases we will inform you of the extension and the reasons for it in due time). We will not require you to pay any fee. However, if we receive a clearly unfounded or excessive request (for example, if you have submitted the same request recently), we may charge you a reasonable administrative fee to cover the costs associated with
handling it.
Your rights:
• Right of access to your data – You can request confirmation that we process your data and ask for a copy of that data. The first copy of processed data will be provided free of charge; for any additional copies we may charge an administrative fee to cover our costs.
• Right to rectification and completion of your data – You may request correction of
inaccurate data, as well as completion of incomplete data.
• Right to erasure (“right to be forgotten”) – You may also request that we erase your data without undue delay. We are obliged to comply with such a request only if:
◦ the personal data is no longer needed for the purposes for which it was collected or
otherwise processed;
◦ you have withdrawn your consent on which the processing was based (and there is
no other legal basis for the processing);
◦ you have successfully objected to the processing and there are no overriding
legitimate grounds for the processing;
◦ the personal data has been processed unlawfully;
◦ the personal data must be erased to comply with our legal obligation.
• We will not comply with your request for erasure in particular where the processing is still necessary to comply with our legal obligations or for the establishment, exercise, or
defense of our legal claims.• Right to restriction of processing – You may request that we restrict the processing of your data (i.e., that we do not use it but also do not completely delete it), but only in the following cases:
◦ you have contested the accuracy of the personal data (processing will then be
restricted for the time necessary for us to verify accuracy),
◦ the processing is unlawful and you do not wish the data to be erased,
◦ we no longer need the personal data for processing purposes, but you require it for
the establishment, exercise, or defense of your legal claims,
◦ you have objected to the processing and verification is pending as to whether our
legitimate grounds for processing override yours.
Even if processing is restricted, we may still process personal data if:
• we have your consent,
• it is necessary for the establishment, exercise, or defense of our legal claims,
• it is necessary to protect the rights of other natural or legal persons.
Right to data portability – You have the right to receive the data concerning you in a structured, commonly used, and machine-readable format, or to request that we transfer this data to another controller, but only if:
• the processing is based on your consent or a contract, and
• the processing is carried out by automated means.
Right to object – You have the right to object to the processing of your data carried out for the purposes of our legitimate interests. If we cannot subsequently demonstrate that we have compelling reasons for such processing that override your interests, rights, and freedoms, or that the processing is necessary for the establishment, exercise, or defense of legal claims, the processing of your personal data will be stopped.
You also have the right at any time to object to the processing of your personal data for direct marketing purposes, including profiling. If such an objection is raised, your personal data will no longer be processed for these purposes.
Right not to be subject to automated individual decision-making – You have the right not to be subject to any decision based solely on automated individual processing if such decision would have legal effects on you or similarly significantly affect you (for example, rejection of a contract proposal).
In such cases, upon your request, we will ensure that a human factor is involved in the decision- making, and we will also ensure that you are able to express your opinion or contest the automated decision.
The above does not apply in cases where automated decision-making is:
• necessary for the conclusion of a contract,• authorized by law which provides adequate safeguards for the protection of your rights, freedoms, and legitimate interests,
• based on your explicit consent.
Right to withdraw consent – If we process your data based on your consent, you are entitled to withdraw that consent at any time. Withdrawal of consent is effective only for the future, meaning that the lawfulness of prior processing will not be affected. To withdraw your consent, you may use any of the contacts provided above. The withdrawal must include:
• who is submitting the withdrawal (please include your name, surname, residential address, date of birth, and possibly other identifying information), and
• which specific consent you are withdrawing and to what extent.
Right to lodge a complaint with the Data Protection Authority – If you believe that your data is not being processed properly for any reason, you may contact the Office for Personal Data Protection at:
Úřad pro ochranu osobních údajů
Pplk. Sochora 27, 170 00 Prague 7
Email: posta@uoou.cz
Tel.: +420 234 665 111
International Transfer of Personal Data
Due to the nature of our business, personal data may, for the reasons outlined above, be transferred to entities located in other countries (e.g., the United States of America and other countries with data protection laws different from those in your country of residence). International transfers of personal data may occur in relation to service providers, business partners, and governmental or public authorities.
If your personal data needs to be shared with countries outside the European Union or the European Economic Area, we guarantee that adequate measures will always be taken to ensure that the level of protection of your rights and interests is not reduced in any way. This means that we undertake to transfer personal data only to countries whose legal frameworks provide an adequate level of data protection in accordance with data protection regulations, and we further guarantee that your personal data will be safeguarded through contractual commitments, certification systems, and other measures.
Upon request, we will inform you about the countries to which your personal data may be transferred and the manner in which it will be protected.
Security To ensure the highest possible protection of your personal data, we implement appropriate technical, physical, legal, and organizational measures in accordance with applicable privacy and data security laws. If you have reason to believe that your communication with us is no longer secure (for example, if you believe the security of any personal data you have entrusted to us has been compromised), please notify us immediately using the contact details provided above.
If we share your personal data with a third party (see Section 7 of this Privacy Policy), such third party is always carefully selected, and we ensure that it applies appropriate measures to maintain the confidentiality and security of personal data.Personal Data of Other Individuals
If you provide us with personal data of other individuals, you undertake to:
(i) inform those individuals about the content of this Privacy Policy, and
(ii) obtain all legally required consents for the collection, use, disclosure, and transfer (including international transfer) of their personal data in accordance with this Privacy Policy. Third-Party Services
Please note that we are not responsible for the collection, use, or disclosure practices (including data security practices) of other organizations, such as Facebook®, Instagram®, Apple®, Google®, Microsoft®, social media platform providers, application developers, operating system providers, or device manufacturers – including any personal data you disclose to such organizations through or in connection with our services.
Use of Our Electronic Communication Services by Minors
Please be advised that our electronic communication services are not intended for individuals under the age of eighteen (18). Therefore, we require that minors do not provide us with personal data through these services.
Changes to This Privacy Policy
We regularly review this Privacy Policy and reserve the right to amend it at any time to reflect changes in our business and legal requirements. Updated as well as historical versions will be made available on our website.